Last updated August 27, 2026
Privacy policy
Information you provide
When you call, email, or submit a service request, we may receive your name, phone number, email address, city, damage type, message, and details you choose to share about the property or loss.
How information is used
We use submitted information to respond to the request, assess service fit and urgency, communicate about an estimate or job, keep operational records, prevent abuse, and improve the website and call-routing experience. We do not sell submitted contact information.
Service providers and analytics
Website hosting, email delivery, and analytics providers may process limited information on our behalf. The site uses Microsoft Clarity and may use Google Analytics when configured to understand aggregate page usage and interactions. These providers operate under their own terms and privacy practices.
Retention and choices
We retain inquiry information only as reasonably needed for service, business records, legal obligations, and dispute prevention. To ask about, correct, or request deletion of inquiry information, email info@restorationgta.ca. Some records may be retained where required for legitimate legal or business purposes.
Security and emergencies
No internet transmission is guaranteed to be completely secure. Do not send highly sensitive identity, payment, medical, or insurance-account information through the short website form. For an active property emergency, call (647) 493-5955.
Questions about this policy can be sent through the contact page.